LEEDTECH PRIVACY POLICY

Last Updated: June 17, 2026

1. INTRODUCTION

LeedTech (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information processed through the LeedStudent platform and related services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data. LeedTech operates a multi-tenant service model in which each educational institution is provisioned with its own dedicated instance and separately managed database environment. Institutional data is logically and operationally segregated and is not shared between institutions using the platform.

The categories of information described in this Privacy Policy are intended to provide examples of the types of data we may collect and process. They are not exhaustive and may be updated from time to time as our Services evolve, new features are introduced, legal requirements change, or institutions provide additional categories of information necessary for the delivery of our Services.

2. INFORMATION WE COLLECT

We may collect, receive, generate, or process various categories of information, including but not limited to the following:

PERSONAL INFORMATION
  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Gender

  • Nationality

  • Residential or mailing address

  • Profile photographs

  • Student identification numbers

  • Staff identification information

  • Parent, guardian, or emergency contact information

  • Government-issued identification details where required

  • Any other personal information provided by users or institutions

ACADEMIC INFORMATION
  • Course registrations

  • Academic records

  • Grades and transcripts

  • Attendance records

  • Enrollment information

  • Examination records

  • Academic progression information

  • Graduation and certification records

  • Disciplinary records

  • Learning activities and engagement data

  • Research-related information where applicable

  • Any other academic information submitted through the Services

FINANCIAL INFORMATION
  • Tuition payment records

  • Transaction references

  • Billing information

  • Scholarship and sponsorship information

  • Financial aid records

  • Payment status and history

  • Refund information

  • Any other financial information necessary for institutional administration or payment processing

TECHNICAL INFORMATION
  • IP addresses

  • Device information

  • Browser type

  • Operating system

  • Usage analytics

  • Log files

  • Authentication records

  • Session information

  • Network and connectivity information

  • Security monitoring data

  • Error reports and diagnostic information

  • Cookie and tracking technology data

COMMUNICATION AND SUPPORT INFORMATION
  • Customer support requests

  • Feedback and survey responses

  • Communication preferences

  • Correspondence with LeedTech or participating institutions

  • Records of inquiries, complaints, and resolutions

INSTITUTIONAL AND OPERATIONAL INFORMATION
  • User roles and permissions

  • Organizational affiliations

  • Administrative records

  • System configuration data

  • Audit logs and activity records

  • Information required for compliance, accreditation, reporting, or operational purposes

3. HOW WE USE INFORMATION

We use information to:

  • Provide educational management services.

  • Process admissions and registrations.

  • Manage academic records.

  • Facilitate payment processing.

  • Improve platform functionality.

  • Provide customer support.

  • Maintain platform security.

  • Generate reports and analytics for authorized institutional use.

  • Comply with legal and regulatory obligations.

  • Communicate important service updates, announcements, and operational notices.

  • Monitor, investigate, prevent, and respond to security incidents, fraud, misuse, or unauthorized activities.

  • Conduct testing, troubleshooting, maintenance, and service improvements.

  • Support accreditation, compliance, auditing, and institutional reporting requirements.

  • Develop new products, features, and services.

  • Send promotional materials, product updates, newsletters, event invitations, announcements, news, and other information that may be of interest to users who have expressly opted in or subscribed to receive such communications.

Where required by applicable law, users may withdraw their consent or unsubscribe from marketing and promotional communications at any time by following the instructions provided in the communication or by contacting us directly.

4. LEGAL BASIS FOR PROCESSING

Where applicable, we process personal information based on:

  • Consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

  • Institutional requirements

  • Protection of vital interests

  • Compliance with regulatory, accreditation, or governmental requirements

For promotional communications, we rely on the user’s consent or another lawful basis permitted under applicable law.

5. INFORMATION SHARING

LeedTech does not share, disclose, transfer, or make available an institution’s data to any other institution using the LeedStudent platform.

Each institution operates within its own dedicated system instance and separate database environment. Access to institutional data is restricted to authorized users of that institution and authorized LeedTech personnel who require access for support, maintenance, security, or operational purposes.

We may share information only with:

  • The institution that owns or controls the data.

  • Authorized payment service providers.

  • Cloud hosting and infrastructure providers engaged to deliver the Services.

  • Technology partners acting under contractual confidentiality and data protection obligations.

  • Professional advisers, auditors, consultants, and service providers who require access to perform services on our behalf and who are bound by appropriate confidentiality obligations.

  • Government authorities, regulators, accreditation bodies, or law enforcement agencies where disclosure is required by law or authorized by the institution.

  • Governing or regulatory institutions that require aggregated, anonymized, or statistical information that does not identify individual students, staff members, or institutions unless disclosure is legally required.

  • Successors, assignees, or acquiring entities in connection with a merger, acquisition, restructuring, financing, or sale of assets, subject to appropriate safeguards and legal requirements.

We do not sell personal information to third parties.

6. DATA SECURITY

We implement appropriate technical, administrative, and organizational safeguards, including:

  • Role-based access controls

  • Data segregation between institutions

  • Encryption where appropriate

  • Secure authentication measures

  • Monitoring and logging

  • Backup and disaster recovery procedures

  • Security incident management processes

  • Vulnerability management and security assessments

  • Access review and authorization procedures

  • Personnel confidentiality obligations and security awareness measures

Despite these measures, no system can guarantee absolute security.

7. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide Services.

  • Fulfill contractual obligations.

  • Comply with legal requirements.

  • Resolve disputes.

  • Enforce agreements.

  • Meet institutional record retention requirements.

  • Maintain records of communication preferences and consent where required by law.

  • Support auditing, compliance, security, and operational requirements.

Retention periods may vary depending on applicable laws, contractual obligations, institutional requirements, operational needs, and the nature of the information involved.

8. USER RIGHTS

Subject to applicable laws, users may have the right to:

  • Access their personal data.

  • Correct inaccurate information.

  • Request deletion of data.

  • Restrict processing.

  • Object to certain processing activities.

  • Request data portability.

  • Withdraw consent where applicable, including consent for promotional and marketing communications.

  • Request information regarding how their personal data is processed.

Requests may be submitted through the relevant institution or using the contact details provided below.

9. COOKIES AND ANALYTICS

Our website and platform may use cookies and similar technologies to:

  • Maintain user sessions.

  • Improve functionality.

  • Analyze usage patterns.

  • Enhance user experience.

  • Support security and authentication processes.

  • Measure platform performance.

  • Remember user preferences and settings.

Users may adjust browser settings to manage cookie preferences.

10. CHILDREN’S PRIVACY

Where educational institutions provide access to students who are minors, the institution is responsible for obtaining any permissions, authorizations, or consents required under applicable laws and regulations.

LeedTech processes such information only as necessary to provide the Services and in accordance with applicable legal and contractual requirements.

11. INTERNATIONAL DATA TRANSFERS

Where data is transferred across jurisdictions, LeedTech will implement appropriate safeguards to protect personal information in accordance with applicable laws, contractual obligations, and recognized information security practices.

Such safeguards may include contractual protections, technical controls, organizational measures, and other mechanisms recognized under applicable data protection laws.

12. THIRD-PARTY LINKS

Our Services may contain links to external websites or services. We are not responsible for the privacy practices, content, or security measures of third-party websites or services.

Users are encouraged to review the privacy policies of any third-party websites or services they access.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Revised versions will be posted on our website with an updated effective date. Continued use of the Services after publication of changes constitutes acceptance of the updated Privacy Policy where permitted by law.

Where required by applicable law, we may provide additional notice regarding material changes.

14. CONTACT US

For privacy-related inquiries, requests, or complaints, contact:

LeedTech LTD
Email: privacy@leedtechs.com
Website: www.leedtechs.com

15. DATA PROTECTION COMPLAINTS

Users may lodge complaints with the relevant data protection authority in their jurisdiction where they believe their privacy rights have been violated.

Where appropriate, users are encouraged to first contact their institution or LeedTech so that concerns may be reviewed and addressed promptly.

LeedTech will make reasonable efforts to investigate and respond to privacy-related concerns in accordance with applicable laws, contractual obligations, and internal procedures.